Help

Pre-requisite for platform?

Following are the pre-requisite for platform:  
  1. Platform works with Rinkeby public Ethereum test network.
  2. You should have MetaMask browser plugin installed in your browser.
  3. You should possess test Ethers to interact with
    You can easily acquire test Ethers.

If you are missing any of the steps above, do not worry - we have created the help section to guide you.

Which blockchain is used for Platform?

We are using Rinkeby public Ethereum test network for our platform - https://www.rinkeby.io/#stats.
In coming weeks, Our platform will be made available on other public test networks like Kovan and Ropsten.

How to install MetaMask plugin?

You can install MetaMask plugin on either Chrome or Firefox browser.
Please visit Matamask website to install the plugin. Metamask will allow you to connect to public or private test networks. For our platform we are only using Rinkeby public blockchain test network.

Why is MetaMask installation needed?

MetaMask includes a secure identity vault, providing a user interface to manage your identities on different sites and sign blockchain transactions. Our platform requires you to sign some of the blockchain transactions so Metamask installation is needed.

I do not have an Ethereum address (i.e. account), how do I create one?

If you have installed MetaMask already, you can simply create a new account simply by clicking account icon and then click "Create Account". 

How to obtain test Ethers?

You would need test Ethers (Cryptocurrency) to transact in the platform. Our platform works with Rinkeby Test Network. You can obtain Rinkeby Ethers from here


Quick instructions:

  1. Copy your ethereum address from the MetaMask
  2. Do a public post on G+ (Google plus) or tweet it using Twitter
  3. Grab the post link and paste it in https://faucet.rinkeby.io/ search box
  4. Press the 'Give me Ether' button
  5. Choose 18.75 Ethers/ 3 days option
That's all - After doing above steps you should see 18.75 Ethers added to your ethereum account


Video instructions:


What is Blockchain?

A blockchain is a continuously growing list of records, called blocks, which are linked and secured using cryptography. Each block typically contains a cryptographic hash of the previous block, a timestamp, and transaction data. By design, a blockchain is resistant to modification of the data. It is "an open, distributed ledger that can record transactions between two parties efficiently and in a verifiable and permanent way".

You can watch the Ted talk by Bettina Warburg to undestrand the Blockchain and how it is useful for decentralise applications.

and this one:

What are Etherereum and Ether?

Ethereum is a decentralized blockchain platform for "building decentralised web applications", while Ether is the cryptocurrency used on this platform. To learn more, you can visit Ethereum wiki page here.

I am a Borrower, What shall be my next step?

If you are on-boarded as a Borrower. Submit the loan application. We have many investors on our platform. You have to wait until an investor shows the interest in your application.
Once application is created - just click view application and follow the steps.

I am an Investor, What shall be my next step?

If you are on-boarded as an Investor. You will be able to see many open loan applications - waiting to be funded. If you like an application - just click view application and follow the steps.
Once application is created - just click

Can I on-board myself as both Borrower and Investor?

Currently platform does not allow you to on-board both as Borrower and Investor. If you want to try - you can on-board using a different email address (new sign up).
You can also look to use 2 different browsers like Chrome and Mozilla - One as a Borrower and other as an Investor. Please make sure you have MetaMask installed on both the Browsers.

Why my transaction is taking long time to process?

Transactions take some to be approved after they are submitted on Blockchain - It is because they are validated. This process is called mining. Mining of transaction can take from several seconds to few minutes. When you are interacting with platform just be patient, if you discover a bug or you want to suggest an improvement. Please feel free to submit it - We will look to pick it up ASAP.